FAQ

What is your return policy?

All sales are final. Shipping costs are non-refundable. We accept returns or exchanges on defective clothing. Product must be unworn & unwashed. We do not offer returns or exchanges due to post office or delivery mistakes. Please email contact@noheartsnolove.com for any questions.

What are the payment options?

This store uses Shopify payments and PayPal for all transactions. Shopify payments accepts VISA, Mastercard, American Express, Discover, Shop Pay, Google Pay, Facebook Pay and Apple Pay. PayPal automatically encrypts your confidential information in transit from your computer to ours using Secure Socket Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).

When will my order be shipped?

Your order will be shipped the next business day from when you order it.

How can I track my order?

Tracking will be provided once your order is shipped via email with confirmation and tracking number. We ship all orders next business day from order being placed.

What kind of shipping do you offer?

We ship all our orders through USPS for both domestic and international orders.

 Domestic: We use USPS Priority Shipping. Priority shipping usually takes 1-3 days to deliver anywhere in the U.S

 International: Once your order has been shipped it typically takes 7-20 business days. Customs may delay the delivery for your order up to 30 business days.

*** Please keep in mind that this is an estimated delivery time provided by our carriers and does not include order processing. Weekends, Holidays, Customs, and Weather conditions may delay the delivery of your order.

*** Shipping fees are non-refundable

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